Ombudsmen work with individuals, families and institutions to favorably resolve care and residents’ rights issues.

Ombudsmen work with individuals, families and institutions to favorably resolve care and residents’ rights issues.

Long-Term Care Ombudsman Program

Does someone you love live in a long-term care facility, such as a nursing home or assisted living? Do they receive community-based services at home under Medicare? Are you worried about how this vulnerable loved one is being treated by staff or a family member?

It is important that older adults and individuals with disabilities living in vulnerable circumstances receive the care they need and are afforded their rights under the law. Virginia’s State Long-Term Care Ombudsman Program advocates for people in institutional settings or who are receiving long-term care at home. The state ombudsman serving Charlottesville, plus Albemarle, Fluvanna, Greene, Louisa and Nelson counties, can be contacted at JABA and is available to investigate potential neglect or abuse. The ombudsman works with individuals, families and institutions to favorably resolve care and residents’ rights issues.

Call 434.817.5241 directly to reach the Long Term Care Ombudsman Program.